Build a customer portal connected to SAP

GSWE builds B2B customer portals connected to SAP. Customers access orders, documents and status themselves, with clearly defined permissions and workflows tailored to your self-service processes.

Build an SAP customer portal

The SAP portal follows customer tasks: retrieving documents, tracking orders or editing approved master data. GSWE verifies the mapping between customer organisations and SAP data. The first self-service journey determines the scope.

Case studies

oneBcoachThe all-in-one health platform

Health platform with UI/UX design for digital prevention services, usable on site and in home office settings.

GRUEN ItexCentral metadata platform for publishers

Metadata platform for publishers focused on integration, data processing, and stable publishing workflows.

Competences

API PlatformPlatforms & Systems

Solutions

Customer Portal for Digital ServicesCustomer Portal

GSWE develops customer portals for digital services, structured interactions, and scalable service processes.

Connect a Customer Portal to SAP via APICustomer portal SAP API

Custom API integration between a customer portal and SAP for self-service, documents, status, and secure process logic.

Self-Service Portal for User Services and ProcessesSelf-Service Portal

Digital platform for self-service user interactions, processes, and services in a structured interface.

API Gateway for Integration and API SecurityAPI Gateway

Central control, security, and management of APIs and interfaces between systems and applications.

Services

Develop web applications and implement digital processesDevelop web applications

Develop web applications and implement digital processes to combine user interfaces, data flows, and business logic reliably.

Plan web applications and structure architecturePlan web applications

Plan web applications and structure architecture to align requirements, data, interfaces, and operations for scalable systems.

Connect ERP systems and integrate dataConnect ERP

Connect ERP systems in a structured way and stabilize data flows.

Develop web applications and build them for scaleDevelop web applications

Develop web applications in a structured and technically robust way.

Articles

Integrating ERP systems with custom applications

How ERP systems are integrated with custom applications and which architecture is required.

Connecting a customer portal to SAP: scope and architecture

Plan a customer portal connected to SAP: how data ownership, permissions and integration scope shape implementation effort.

ERP CRM Platform Integration

ERP and CRM integration connects customer interactions, processes and data flows consistently.

ERP-CRM middleware: handling retries and outages

How custom middleware makes data flows between ERP, CRM and business applications manageable, including retries, reconciliation and operations.

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Posts

Retry without performing a business operation twice

After a timeout, the receiving system may already have processed the request.

Establish data ownership before synchronization

Field mappings also need rules for updates, conflicts and deletions.

Failed-message queues need an operational workflow

Stored failures become useful when ownership and recovery are clear.

Validate incoming data before accepting it

Readable files and valid JSON can still contain unusable business data.